Privacy Policy
Meta Infa Technologies ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.metainfa.com (the "Site").
1. Information We Collect
Personal Data – When you contact us via our contact form, we may collect your name, email address, company name, and any message you provide. We use this information solely to respond to your inquiry.
Usage Data – With your consent, we collect pseudonymous analytics about how you use our Site. This includes:
- IP address (stored in anonymised form — last octet removed for IPv4)
- Browser type, operating system, and device type (derived from user agent)
- Pages visited, date and time of visit, time spent on pages, and scroll depth
- Referring website and marketing campaign parameters (UTM tags)
- Screen resolution, browser language, and time zone
- Approximate geographic location (country and city, via ip-api.com)
- Pseudonymous session identifier and interaction events (e.g. CTA clicks)
- Your cookie consent choice, timestamp, and policy version
Analytics cookies and tracking are not activated unless you click "Accept All" on our cookie banner. If you choose "Essential Only", only your consent preference is stored. We do not sell analytics data to third parties.
Form Submissions – When you submit our contact or careers forms, we process the information you provide to respond to your inquiry. Form submissions are logged as conversion events (without message content) for internal reporting.
2. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience. For details on the types of cookies we use and how to control them, please see our Cookie Policy.
3. How We Use Your Information
- To respond to your inquiries and provide customer support.
- To improve our website and services.
- To comply with legal obligations.
4. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for. Analytics usage logs are retained for up to 90 days, then deleted or aggregated.
5. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers (e.g., web hosting, analytics) who assist us in operating our Site, subject to confidentiality agreements. We may also disclose information if required by law or to protect our rights.
6. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (GDPR and Other Jurisdictions)
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent at any time (where we rely on consent).
- Object to or restrict processing of your data.
- Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at info@metainfa.com.
8. Children's Privacy
Our Site is not intended for children under 16. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy, please contact us:
📧 info@metainfa.com
📞 +971 56 9756 294
📍 Dubai, UAE